Luxury home appraisals now reflect buyer behavior, design priorities, and local market insight as expectations shift in ...

The evolving customer expectations are always a challenge for even the most responsive retailers. Your shoppers simultaneously demand frictionless transactions, deeply personalized shopping ...

SPONSORED CONTENT In a rapidly changing financial world, ecosystem platforms are a crucial issue for asset management ...

As we step into a new year, financial services organisations are facing a familiar, if increasingly, complex dilemma: how to ...

Avoid overpromising. Trust is built by establishing realistic expectations and then overdelivering. Overdelivery doesn’t mean working for free or providing services at a significant loss. Small, ...

STAMFORD, Conn. June 25, 2025 -- Automation, AI assistants, and the quest for customer value in service will transform customer service and support by 2028, according to Gartner, Inc. “AI and rapidly ...

Today’s customers are more informed and discerning than at any point in history. This shift has fundamentally changed how businesses must approach customer service, especially in the automotive ...

Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that customer experience now wins the job SAN DIEGO, Dec. 15, 2025 /PRNewswire/ -- ...

\xa0“Only your customers can define quality, because it’s meeting your customers’ expectations the first time every time. Simply put, it’s performance to the standards of the customer” Ed Robertson.

SAN FRANCISCO & SUNNYVALE, Calif.--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and Mitel, a global leader in business communications, are teaming up to ...

Small and medium-sized businesses leverage advanced technologies like AI and cloud computing to enhance client engagement, productivity and scalability. AI-powered cybersecurity, cloud contact ...