Subscribe to BizTimes Daily – Local news about the people, companies and issues that impact business in Milwaukee and Southeast Wisconsin. Very few customers ever buy without raising objections. In ...

Once in a great while, a single source of effort can yield extraordinary results. For customer service, this comes in the form of an Objections Doc, a list made to understand and address the common ...

Customer objections are an unavoidable part of selling. While many sales reps think of customer objections as rejection, they are really a request for more information. Successful sales reps view ...

Safemart, an online, direct-to-consumer e-tailer of security systems released what it considered consumers' top 10 myths about home security systems. The list, which was released through a press ...

There is no point in sugarcoating it: sales is synonymous with rejection. A salesperson faces rejection every single day, no matter how good their product or service is. If you are selling apps to ...

(By Loyd Ford) Radio advertisers may be changing. Today they may say no to a proposal or a pitch for a variety of reasons. As a radio seller, it is essential to understand the real reasons people say ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. For any business executive, ensuring board satisfaction and cooperation is a daily ...

The debate as to whether digital textbooks can stack up to traditional print textbooks rages on, intensified by seemingly incessant research and data exposing the outrageous costs of traditional print ...

As more Americans consider an electric car, many shoppers still have questions and concerns — some of which are actually outdated or unfounded. This year will see the release of more electric cars — ...

In previous posts based on my new book Free to Move: Foot Voting, Migration, and Political Freedom, I explained what the book is about and why I wrote it, described the advantages of foot voting over ...