Google Cloud said today it’s enhancing its Gemini family of generative artificial intelligence models, giving them more natural and intuitive chat capabilities, so it feels much more like having a ...

Conversational marketing stands as a dynamic approach that emphasizes real-time dialogue with customers, fostering deeper engagement and relationship building. With the integration of artificial ...

Every day, individuals call into customer contact centers and provide sensitive information, like credit card numbers, to agents by voice. Now, a conversational artificial intelligence (AI) solution ...

In the rapidly evolving world of artificial intelligence, Llama 2 has emerged as the reigning champion among open-source Large Language Models (LLM). This model has been fine-tuned for chat, boasting ...

Businesses can now combine the visual world with conversational intelligence for more natural and responsive AI interactions SANTA CLARA, Calif.--(BUSINESS WIRE)-- SoundHound AI, Inc. (SOUN), a global ...

DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a market leader in Conversational AI, today announced that it was named to the Constellation ShortList™ for Conversational AI in Q3 2022.

AI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital & AI at NICE, Elizabeth Tobey. In partnership ...

Creating a conversational AI agent capable of seamlessly interacting with video content involves the strategic integration of multiple advanced technologies. By combining video processing, ...