A new report from the American Customer Satisfaction Index (ACSI) shows that Subaru and Lexus are leading the way in customer satisfaction among mainstream and luxury automotive brands, respectively.

ANN ARBOR, Mich.--(BUSINESS WIRE)--Fueled by strong consumer demand, U.S. gross domestic product (GDP) grows 4.9% in the third quarter of 2023 — well above most predictions and driven by a 4% increase ...

Overall driver satisfaction is down this year, according to the American Customer Satisfaction Index (ACSI) Automobile Study 2025. The overall score of 79 (on a 100-point scale) is down 1% from last ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

In addition to the government shutdown, economic data blackouts, and volatile tariff rate changes, there is another, yet mostly unnoticed, threat to the very functioning of U.S. economy: high profits, ...

The satisfaction of customers in China with the service experience offered by GM subsidiary brand Wuling is the lowest of any automotive brand for the latest model year, according to the J.D. Power ...

Apple has lost its customary lead on smartphone customer satisfaction as archrival Samsung has drawn even overall and gone ahead in one area, according to new data. New findings from the American ...

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Online gambling apps appeared for the first time in the American Customer Satisfaction Index (ACSI), with DraftKings earning the highest individual score among major operators. The ACSI has measured ...

Apple continues to be highly regarded according to the 2025 American Customer Satisfaction Index's Household Appliance and Electronics Study, but is narrowly beaten to the top spot by HP. Apple is ...

Customer experience quality in the U.S. has just hit an all-time low. And, in related news, customer experience quality in the U.S. has also hit an all-time high. Let the confusion begin. These two ...