Leading CX platform establishes two new data centers to support multi-national enterprises serving customers across the globe Today’s consumers expect seamless and cohesive experiences that deliver ...

New Custom Metrics, Analytics, and Reporting Solutions Designed to Give Businesses Faster Actionable Insights to Deliver an AI-elevated Customer Experience SAN RAMON, Calif & ORLANDO, Fla., March 17, ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the latest addition to the Five9 Genius AI Suite, including the four-step Five9 ...

Five9, the Intelligent CX Platform provider, is set to acquire Aceyus, a market leader in advanced data integration and analytics, enabling Five9 to access contextual data to optimize, predict, and ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the general availability of two data centers located in ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: Five9's new AI Agents, Cognigy's Agentic ...

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

Five9 Genius AI Answers the Challenge of One-off AI Solutions Five9 AI Knowledge is the newest addition to the Five9 Genius AI Suite. AI Knowledge harnesses the power of GenAI to solve one of the ...

SAN RAMON, Calif. - Five9 (NASDAQ:FIVN), a provider of cloud-based customer experience solutions, has announced the opening of two new data centers in Delhi and Mumbai, India. This expansion is aimed ...