The Post Office’s once-in-a-generation project to replace the controversial Horizon system was “set up to fail” and needs to be reset, its chairman has told the public inquiry. Nigel Railton told the ...

UPMC has been working on transitioning from 10 EHRs to a single instance of Epic since September 2023, and Chris Carmody, chief technology officer, said the team is set to go live with the first wave ...

Project planning meetings should focus on a pathway to success, not avoiding failure. For any midsize company, the idea of a “digital transformation” may sound like magic. Presto, you’ll be ...

The statistics are grim. According to various surveys, about 70% to 80% of digital transformation projects fail to meet their objectives. They don’t deliver the expected functionality — often, despite ...

Your entire C-suite has some stake in protecting your company against digital risks—not just IT. But in talking with large enterprise leaders, I know three areas that are often overlooked due to ...

Digital transformation is changing not just how organizations engage with customers, but it’s having a profound effect on every aspect of operations. It’s not hard to imagine such a deep impact when, ...

Transformative IT projects are not for the faint of heart, as they carry with them high probabilities of cost overruns, material delays and unacceptable service deficiencies. However, whether such ...

Correction: The original version of this article incorrectly stated that Kevin Chou said his team facilitated dialogue between “the central IT administration and academic unit leaders.” In fact, Chou ...

The digital transformation journey for each company is unique, yet there are common guidelines to help ensure successful implementations. Digital transformation can mean various things to different ...

Research has shown digital transformation projects in the APAC region fail at a high rate — and have mixed success at best. For example, Gartner research recently released in Australia found that the ...