Begin the interview with an open-ended question, such as "Tell me about your call-center work experience." Ask candidates about their experience at all levels within the call center or sales ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. If you've been out of the job search game for a while and only ...

This is one of the best interview questions to assess skills and culture fit because it shows two things. First, it tests their technical skills and ability to learn. Second, it shows if they have a ...