Digital transformation is changing not just how organizations engage with customers, but it’s having a profound effect on every aspect of operations. It’s not hard to imagine such a deep impact when, ...

What is a project manager? A successful project manager is in overall charge of the planning and execution of a particular project, and an IT project manager plays a crucial role in the day-to-day ...

Research from McKinsey shows that around 20% of a transformation’s value is lost after technical implementation and that change programs often fail due to employee resistance. Organizations of all ...

With millions of new roles emerging worldwide, project management is now one of the fastest-growing career paths, writes M.S.

PHILADELPHIA--(BUSINESS WIRE)--Project Management Institute (PMI), the world's leading association for the project management profession, today launched the PMI® Organizational Transformation (OT) ...

Digital transformation is a formidable process for businesses, altering not only how an organization operates but also how employees work. With so many large-scale changes needed, many leaders ...

Looking back, there are some who might say that North Central Missouri College got lucky. Jennifer Triplett is not one of those people. Triplett, NCMC’s CIO, led a recent initiative at the community ...

Every contact center transformation begins with inspiration, an identified need, a promise of improved efficiency, or improved customer engagement in mind. Excitement builds across the organization as ...

Research has shown digital transformation projects in the APAC region fail at a high rate — and have mixed success at best. For example, Gartner research recently released in Australia found that the ...

Every year, large corporations spend trillions of dollars on digital transformation projects, designed to help them firmly embed digital technologies in their business operations. These technologies ...

Utility maintenance strategies typically fall into one of three different categories: interval or time-based maintenance, condition-based maintenance or predictive maintenance. Transmission vegetation ...

Organizations are under increasing pressure to digitally transform in order to remain competitive. However, digital transformation can be a complex and daunting process. Change management is essential ...