The recently issued mandate, “Performance Management for Federal Employees,” requires agencies to “provide a firm benchmark towards which employees must aim their performance.” It’s on point but fails ...

For companies, practicing good performance management leaves an open-door policy that can strengthen the relationship and communication between both employees and managers. Using tactics like having ...

In today's macro-economic climate, most companies are running lean so they can be extra cautious of their bottom line. Unfortunately, HR departments are often seen as a cost center. However, the ...

Seeing the full picture: Why service markups are the missing link in cost, quality, and workforce stability Most companies track bill rates, but few understand the hidden markup forces driving cost ...