Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...

An Alaska Airlines Boeing 737 Max 9 had 177 people on board on January 5 when part of the fuselage was blown off. Oxygen masks deployed, one passenger lost his T-shirt, and others' cellphones flew out ...

Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his management theory to your business.

Atal Bansal is the Founder and CEO at Chetu, a global U.S.-based custom software solutions and support services provider. For centuries, quality control inspection has been time-consuming and ...

In today's super-competitive global marketplace, where anyone with a laptop, a few dollars, and an idea can start a business, ...

In June 2022, the AICPA’s Auditing Standards Board (ASB) and Accounting and Review Services Committee (ARSC) issued interrelated final standards on quality management intended to clarify and improve ...

Oct 11 (Reuters) - U.S. drug inspectors recently recorded several new quality- control problems at an Eli Lilly and Co (LLY.N), opens new tab plant that is already the subject of a federal ...

The FDA sent letters to 3 formula companies with quality control concerns. The FDA has sent warning letters to three formula companies, red-flagging concerns about serious quality control issues at ...

The MarketWatch News Department was not involved in the creation of this content. Healthcare Quality Management (QMS) Market worth $2.51 billion by 2030 with 12.1% CAGR | MarketsandMarkets(TM) DELRAY ...

DQM is becoming a core capability for organizations that need to make better decisions with data. What are the responsibilities of different roles in DQM? Image: WrightStudio/Adobe Stock Data quality ...

Vocal Podcast Network has a stacked agenda lined up for the remainder of the year and into 2023. The premium-level network, which serves as a key aspect of a partnership between Quality Control’s ...