Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. In healthcare, patient satisfaction isn't just a feel-good ...

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. With healthcare becoming more patient-centric, it's crucial for ...

Anyone who has ever visited a doctor’s office knows that a long wait can be frustrating and anxiety-inducing, but long patient wait times also affect overall satisfaction with healthcare providers.

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

Do higher satisfaction scores still matter for Medicare Advantage plans? Yes, but they are no longer sufficient on their own.

At Annapolis Internal Medicine, patient satisfaction ratings jumped, labor capacity more than doubled without adding staff, ...

The U.S. venture capital firms have agreed to invest in the startup company Docent Health, which is currently working on software and mobile applications that aims to make a trip to the hospital feel ...