As someone who often tries (and fails) to buy tickets to various shows and hosts ticketed events myself, I know how broken America’s ticket industry is. If you’ve ever tried to buy a ticket to see ...

Ever tried to see your favorite band or show but find you can’t because the prices are insane? In part, it’s because some creeps with computers stole all the best seats and are selling them back to ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

Scalper bot software is able to perform multiple tasks, including creating multiple fake accounts for a targeted website, navigating captchas, purchasing tickets and more. Springsteen and Ticketmaster ...

The FTC Better Online Ticket Sales Act (“BOTS Act” or the “Act”)) prohibits the circumvention of a security measure, access control system, or other technological control measure used online by a ...

LANSING — Michigan is poised to become the next state to ban online ticket scalping bots after lawmakers Thursday approved a two–bill package now on its way to Gov. Gretchen Whitmer’s desk for likely ...