Just like planning the perfect weekend in a new city, backward induction lets you navigate your CX strategy with intention.

Over years of working at the same job, workers develop strategies that help them to perform difficult tasks more easily. These “ergonomic work strategies” can be identified and documented. What is the ...

Before diving into timelines and work-back plans, the first step is defining your life goals clearly. These can be anything from career milestones to health and fitness objectives, or even personal ...