After the fallout of the holiday shopping season, the start of the new year brings extra attention to reverse logistics, which undoubtedly remains a pressing concern across the supply chain that is ...

Earlier this week, the Washington, D.C.-based National Retail Federation (NRF) said it has acquired the Reverse Logistics Association (RLA), a global trade association for the returns and reverse ...

The holiday season may be over, but the returns season is in full swing for logistics professionals. With technology like ...

Managing product returns has always been a headache for retailers. The e-commerce boom only increased that pain and pressure. Call it buyer’s remorse, but when customers can’t see, touch and try on ...

When you order a pair of sweatpants online and don’t want to keep them, a colossal, mostly opaque system of labor and machinery creaks into motion to find them a new place in the world. From the ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

Victoria Kickham, Senior Editor, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution, and supply chain issues ...

What happens after a customer returns an item? The reverse logistics process starts. Reverse logistics is a type of supply chain management that moves goods from customers back to sellers or ...

A lease for a 250K-plus SF reverse logistics center in Fort Worth is the latest evidence of a surge in returns amid the growing prevalence of e-commerce. The Oak Grove Road industrial distribution ...

Challenge: A top-10 big-box retailer needed to consolidate returns processing and improve returns management, vendor returns consolidation and liquidation yield. They were sorting returns at more than ...

The National Retail Federation has acquired the Reverse Logistics Association, the association announced today. NRF made the announcement during RLA’s Leadership Summit, taking place in Atlanta this ...