Prashanth Krishnaswami of Zoho explores the possible benefits of a revenue-generating customer service model. Digital transformation has touched nearly every industry over the past two years, as ...

Before the morning pipeline call, a sales leader opens the dashboard to check each team's forecast confidence. Insights from ...

The Centers for Medicare & Medicaid Services’ new Transforming Episode Accountability Model (TEAM) represents the most significant mandatory bundled payment program, affecting nearly 750 hospitals ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Transform Capital announces today how they are disrupting the traditional Venture Capital (VC) profit-sharing model with an innovative structure where investors can ...

Is a legacy firm one that follows tradition, or one that's interested in maintaining its legacy for years to come? Most firm leaders today understand that modernizing and adapting is the real key to ...

Despite some r ecent improvements in maternal mortality—which, to be clear, did not extend to Black women—the United States continues to be the most dangerous wealthy country for giving birth, and ...

Healthcare is experiencing a profound transformation driven by two major forces: consumerism and a critical shortage of caregivers. Today’s patients expect more personalized, efficient, and convenient ...

Driving is an exercise in safely integrating those things under your control (the car, hopefully) with those going on around you that are very much not under your control. In the case of driving in ...

Members of the Laborers’ International Union of North America Local 363, including 200 full-time and 100 seasonal parks workers, on strike in July in Minneapolis. LiUna! NOTE: This piece was written ...