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  1. Everyone can become a master of Conversational Intelligence. It teaches us to see differently – to listen differently – and to process what we perceive differently.

  2. Conversational partners need to demonstrate both good listenership and understanding. In additional to verbal cues, this can be helped by nonverbal feedback like eye contact.

  3. Helping patients rediscover connection, confidence, and natural communication—one conversation at a time. Conversation Training Therapy (CTT) isn’t about perfection—it’s about connection.

  4. The Conversational Skills Rating Scale (CSRS) was developed to provide a psychometrically sound instru-ment for assessing self or other interpersonal skills in the context of conversation.

  5. This is one type of indirect communication One basic way of conforming to the Cooperative Principle is to follow the four conversational maxims (CL, p 250):

  6. ty Conversa-tional Intelligence. This is the learnable ability, to connect, navigate, and grow with others—a necessity in building healthier and more resilient organ.

  7. By understanding and practicing conversational practices within The Three Levels of ConversationTM we can effectively shift interactions from I-Centric low trust states to We-Centric high trust states so …