Jul 10, 2025 · Whether you’re troubleshooting a stubborn configuration issue or handing a device off to a new user, knowing how to factory reset a Polycom phone is essential. This guide covers all major …

How do I factory reset my Polycom Phone? Applies to Polycom model VVX 101, 201, 300, 301, 311, 400 (shown here), 401, 410, 411, 500, 501, 600, and 601 Phones: Press and hold the 1, 3, and 0 …

Look on the back of your phone for the MAC address. It will be a 12-digit alphanumeric code on a sticker. Unplug the power or network cable from the phone. Plug the phone back in. Press the …

Restore Factory Defaults — Press and hold the dial pad keys 1, 3, and 5 simultaneously during the Updater process until the password prompt appears. Enter the administrator password to initiate the …

To perform a factory reset with the default (or a known) password do the following: Say Yes when it asks Are you sure? If this still does not work, we will go to the next step and perform a reset without the …

This document demonstrates how to Reboot and Factory Reset a Polycom VVX 300/310/400/410 phone.

Oct 25, 2024 · Locate the phone's MAC address and write it down. Restart the phone and press 1, 3, and 5 during the boot-up countdown. Enter the MAC address as the password using the dial keys, …

Navigate to Utilities > Phone Backup & Restore. Click the small + to open the Global Settings options. Click Restore to reset the phone to factory default settings. Wait for phone to reboot. Note: After the …

Instructions to Reset the Phone in Sequence: 1. Reset Local Config. Step 1: Press the 'Menu' key. Step 2: Select 'Settings'. Step 3: Select 'Advanced'. Step 4: Enter in your admin password to the phone …

Jan 15, 2020 · First, try to perform the reset procedure using the default Polycom password 456. If this does not work or somebody has reset the password, the process will vary based on the model.